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The outsourcing unit working research paper series

This series of research papers by Professor Leslie Willcocks of The Outsourcing Unit at The London School of Economics and Political Science and Professor Mary Lacity of the University of Missouri-St.Louis present practical case studies on software automation in various organisations.

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Workspace, Reworked

This report from Unwork and JLL sets out a roadmap for how technological and organisational drivers of change will disrupt workplace and real estate strategies between now and 2030. 

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Independent work: choice, necessity, and the gig economy

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Independent work: choice, necessity, and the gig economy

This report from the McKinsey Global Institute examines all the ways people are earning income, as well as the challenges independent work presents. 

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A new approach to automating services

This article by Leslie Willocks, Professor of Management at the London School of Economics and Political Science and Mary C. Lacity of the university of Missouri-St Louis, looks at service automation strategies. 

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Attitudes to employability and talent

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Attitudes to employability and talent

This report from the CIPD aims to explore the attitudes towards employability and responsibilities for career development in the UK.

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Workforce Futures

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Workforce Futures

This report, commissioned by UBS, determines what will move, motivate and retain workers in the mid-2020s and reveals the key characteristics and strategies that future business will need to incorporate to retain the most talented workers. 

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The power of parity: advancing women's equality in the United Kingdom

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The power of parity: advancing women's equality in the United Kingdom

This report from Mckinsey Global Institute explores the economic potential of narrowing gender gaps at the national level as well as across UK regions and examines the opportunity to address gender disparities. 

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Get ready for robots

In this report EY makes it clear that planning makes the key difference between success and disappointment especially as it’s noted that 30 to 50 per cent of initial RPA projects fail.

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Future proof yourself

This report by consultants The Future Laboratory and Microsoft explores the world of work in 2025, identifying and investigating ten exciting, inspiring and astounding jobs for the graduates of tomorrow, that don't exist yet. 

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Preparing business leaders for digital disruption

This whitepaper from UNC looks at digital disruption. It considers how tech has impacted, influenced and increased global business; how organisations are using disruption to their advantage; how it affects the search for talent and steps HR and talent development professionals can take to prepare their organisations for digital disruption. 

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