Deloitte’s 2020 Global Human Capital Trends report examines the new possibilities arising from the Covid-19 crisis, revealing that the crisis has accelerated a shift to a more purpose-driven and resilient workforce. The report underscores the need for redesigning work to prioritise well-being, leveraging technology as a collaborator rather than a replacement, and adopting a data-driven approach to understand workers’ attributes, needs and dimensions to segment their workforce accordingly. It challenges organisations to reexamine whether humanity and technology are truly in conflict and to consider how it is possible to resolve the seeming paradox of finding ways to remain distinctly human in a technology-driven world.