This report from PwC explores the nature and drivers of change experienced by employees, along with their perceptions, concerns, and needs regarding digitalisation and upskilling. The research reveals that employees face the dual realities of workplace transformation - while there is a sense of optimism, employees are also fearful of evolving workplace demands and a volatile environment. Generative AI technologies are rapidly becoming an integral part of daily work routines, with employees increasingly embracing these tools and recognising their productivity-enhancing capabilities and potential to enhance job security, pay, and job efficiency. The survey findings also reveal that while job satisfaction has improved compared to previous years, employees are more inclined to pursue career advancement, e.g. asking for a pay raise or promotion, or switching employer. Pay-for-performance, work-life balance and job enhancements are factors that are found to increase employee engagement. The report concludes by setting a range of priority actions that employers and business leaders can take to empower their employees through this transformative period.

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