Docusign’s latest Digital Maturity report reveals a stark productivity and efficiency paradox for employers: while technology investment is increasing, workers are wasting more time on manual processes – and more are considering leaving their roles due to frustration with existing processes and ways of working. The report recommends that business leaders must refine their digital strategies to areas that will deliver the greatest value: from streamlining repetitive work to empowering workers with AI, nurturing latent digital skills that already exist within the business and bolstering security.